Core MSO Operations


Improve your platform’s operational functions through best-practices, performance standardization, and transparency with SCALE’s Core MSO Operational expertise.

We align your platform’s target goals with the operational program supporting each core operational discipline, including Human Capital Management, Human Resources, IT / Data Management, Finance, Marketing, Payor Contracting and Revenue Cycle Management.

How We Work

I. Best-Practice Performance Reviews

We perform deep analysis on the current state of your individual operational departments to identify areas of opportunity.

II. Department Scaling Roadmap Development & Execution Oversight

After assessing the current state of your individual operational department, we develop a roadmap designed specifically for each department and ensure integration with your platform’s overarching goals.  We execute on the roadmap and closely manage all moving parts.

III. Strategic Value Add Assessment

We closely assess cost-savings opportunities within individual operational departments and look for ROI every step of the way.

IV. Executive Summary KPI Analytics

We provide a regular, detailed analysis of your operational departments, measured against pre-set KPIs.

Case Study:
Core MSO Operations


We sourced a new VP of Operations for our platform partner, facilitated a restructuring of management and department leadership to support the integration, and provided mentorship to the new hire during the transition.


Our partner saved over $200K in salary versus alternatives considered and has seen a noticeable improvement in workflow.

I could not have asked for better partners to help both me and my team take on the many challenges we face providing managerial services to over 550 physicians across 15 states. I would recommend Scale Physician Group to any MSO management team looking to materially enhance performance with creative and analytical problem solving discipline.

Barry Tanner
CEO, Physicians Endoscopy